Privacy Policy
This policy applies to the full Bidooze platform, including standard email/password accounts, Google sign-in, Facebook Login, auction browsing, bidding activity, account management, billing features, and support requests.
Effective date: April 23, 2026
Applies To
Contact
Related Page
1. Scope of this policy
This Privacy Policy explains how Bidooze collects, uses, stores, and shares personal information when you use our website, create an account, sign in through Google or Facebook, participate in auctions, place bids, manage payment details, or contact us for support.
2. Information we collect
- Account and identity details such as your name, email address, phone number, country, timezone, profile image, and the sign-in method you use.
- Profile, preference, and account information you choose to add, including company details, bio, saved preferences, watchlists, and notification settings.
- Auction activity such as registrations, bids, favorites, purchases, transaction history, and communications related to auctions or lots.
- Billing and payment information you provide to save payment methods, manage billing addresses, verify payment methods, or complete related transactions.
- Technical data such as browser details, device information, IP address, cookies, and session identifiers used to keep the platform secure and functioning.
- Support and contact records when you message us through the public contact page or other support channels.
3. How we use information
- Create, authenticate, and manage your Bidooze account.
- Support email/password sign-in as well as Google and Facebook login flows.
- Operate auctions, bidding, watchlists, registrations, payments, and account settings.
- Protect the platform, prevent fraud, investigate abuse, and enforce our policies.
- Respond to support requests, send service messages, and provide security or policy updates.
- Improve site performance, fix bugs, understand usage trends, and comply with legal obligations.
4. Social login data
If you choose to sign in with Google or Facebook, Bidooze may receive the basic profile information and authentication data that you authorize those providers to share, such as your name, email address, profile image, and login tokens needed to complete the sign-in flow. We do not receive your Google or Facebook password through these login methods.
Social login is optional. You may instead use the standard Bidooze account flow with email, verification steps, and password creation.
5. When we share information
We do not sell your personal data. We share information only as needed to operate the platform and meet legal or security obligations.
- Service providers that support hosting, authentication, communications, payments, and customer support for the platform.
- Auctioneers or transaction counterparties when that is necessary to process registrations, bids, purchases, shipping, disputes, or other platform activity.
- Regulators, law enforcement, courts, or other parties when required to comply with law, protect rights, or prevent fraud and abuse.
- A successor entity if Bidooze is involved in a merger, acquisition, financing, or sale of assets.
6. Cookies, sessions, and security
Bidooze uses cookies and similar technologies to keep you signed in, remember preferences, secure your session, and support essential platform features. We use reasonable technical and organizational safeguards to protect personal data, but no system can be guaranteed completely secure.
7. Retention
We retain personal information for as long as reasonably necessary to provide the platform, maintain account records, support bidding and transaction history, resolve disputes, prevent fraud, comply with legal obligations, and enforce our terms. Retention periods may differ depending on the type of record.
8. Your choices and rights
- Review and update much of your profile information from your Bidooze account.
- Manage marketing and notification preferences from your settings where available.
- Request account or personal data deletion by following the steps on the data deletion page.
- Revoke Google or Facebook access from your provider account settings if you no longer want to use social login with Bidooze.
9. Changes to this policy
We may update this Privacy Policy from time to time to reflect product, legal, or operational changes. Updated versions will be posted on this page with a revised effective date.
10. Contact Bidooze
For privacy questions, account support, or requests related to your personal data, use the public Contact Us page. If your request is specifically about deleting your account or data, follow the steps on User Data Deletion Instructions.